Business ConneCT benefits

Improves the reachability and availability of your company

Leverage investment in PBX infrastructure and telephone sets

Business ConneCT adds affordable Unified Communications to your PBX and any telephone or softphone without compromising your current reliable PBX platform! Business ConneCT supports all NEC’s existing and future PBX platforms. Smart integrations with IP DECT and XML voice terminals even provide presence and directory services on your existing terminals.

One world of business

Powerful communication features ensure employees work more efficiently. Business ConneCT has been deployed around the world and supports many languages for each individual user. Customers can be guided via greetings in their own language, while intelligent routing results in customers being connected to employees that speak the customer’s preferred language.

Cost-effective all-in-one solution

Business ConneCT requires just one server, one database, one install and one user interface allowing central deployment of clients and offering high performance on client computers. This all adds up to a low Total Cost of Ownership. This scalable, flexible and robust Unified Communications solution is ideally suited to meet the dynamic business communication needs of today and tomorrow. From small to enterprise business!

Benefits now and in the future

Business ConneCT implements and integrates NEC’s current and future Unified Communications vision and strategy. Business ConneCT enhances customer contact, improves employee reachability and reduces costs. With integrated Contact Center, Operator and Desktop functionality, Business ConneCT guarantees that each customer call reaches the right person; first time, every time.

Business ConneCT At a Glance

  • Contact Center
  • Operator
  • Employee
  • Presence Management
  • Extensive Directories
  • Phone Control
  • Integrated Voicemail
  • Instant Messaging
  • DECT Corporate Directory
  • Single Server
  • Easy to Install
  • Single point of Management
  • Minimal Training
  • DECT Messaging
  • Multilingual
  • Extensive Reporting
  • Skill Based Routing
  • E-mail Routing
  • Call Routing
  • Back Office Integrations
  • Supports all NEC PBX platforms and terminals